Skein Lite

Retrieval-augmented generation · built end to end

A shopping assistant that knows when it doesn’t know

Skein Lite is a local-first, domain-swappable RAG platform. The demo is a storefront, an apparel brand called Aster Athletics with a shopping assistant named Sara and an escalation care specialist named Tiffany, but the engine underneath knows nothing about apparel. Swap one folder and it becomes a different store.

500

tests, all green

85.9%

router accuracy, 100% escalation recall

1.0

CI eval-gate score

The interesting problem in a retrieval system is not answering, it is refusing. A model that always answers will confidently invent an order number, a price, or a color it never saw. Most of the work here is in the seams around the model: a confidence gate that abstains on thin evidence, a governed metric layer for anything numeric, a knowledge graph for relationships, and a set of deterministic guards for the things a prompt can’t be trusted to enforce, customer privacy, prompt injection, gender-correct recommendations.

The assistant is grounded in synthetic data for a fictional brand. Every product, review, and order is invented. What’s real is the machinery: the ingestion, the hybrid retrieval, the evaluation harness, and the CI that blocks a regression before it ships.